Project Engineer / Branch Manager with Aftersales and Service Focus (m/f/d)
Kurze Beschreibung
As the Project Engineer/ Branch Manager with Aftersales Focus, you will play a critical role in our US operations. You will be responsible for overseeing the technical project management and driving our sales efforts, ensuring the growth of our presence in the USA. Your responsibilities will include leading our team of service technicians, identifying new business opportunities, and ensuring that our customers receive exceptional service
Key Responsibilities:
- Project Management: Lead the technical planning and execution of machinery projects, including installation, commissioning, and customer training.
- Sales: Actively identify and pursue new sales opportunities, maintain existing client relationships, and expand our customer base.
- Team Leadership: Manage and coordinate the Lorenz Pan team of service technicians at our Charlotte branch, ensuring efficient and high-quality service.
- Customer Support: Provide technical assistance to customers, troubleshoot issues, and ensure the satisfaction of our customers.
- Reporting: Regularly report to management on progress, challenges, and sales development.
Requirements:
- Bachelor’s degree in engineering, mechatronics, or a related field.
- Several years of experience in project management, preferably in the machinery or food industry.
- Strong leadership skills with experience in team management.
- Technical expertise and the ability to explain complex machine systems.
- Excellent communication and negotiation skills.
- Willingness to travel occasionally within the USA.
What We Offer:
- A responsible and varied position with significant autonomy.
- The opportunity to be part of a growing international company.
- Opportunities for professional development and career growth
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LORENZ PAN is a leading manufacturer of palletizing systems and automated solutions based in Northern Italy. We set global standards with our commitment to quality and innovation. Our machines are installed at leading FMCG companies such as Nestlé, Mars, Breyers, Gerber, Royal Canin and more.